Privacy policy

Last updated:2025.11.07

This Privacy Policy is issued by Steenekamp & Kloppers (hereinafter “we,” “us,” or “our”), a South African legal practice.

We are committed to protecting the privacy of the personal information of all individuals who interact with our website, in compliance with the Protection of Personal Information Act, No 4 of 2013 (POPIA).

By accessing and using our website, you signify your acceptance of this Policy. If you do not agree, please do not use our website.

Details of the Responsible Party and Information Officer

Steenekamp & Kloppers is the Responsible Party (the party that determines the purpose and means of processing personal information) under POPIA.

Detail	Contact Information
Responsible Party	Steenekamp & Kloppers Attorneys
Information Officer	Ryda Kloppers
Physical Address	Manor House, No. 6 Conrad Drive, Blairgowrie, Randburg, 2194
Email (POPIA Enquiries)	ryda@lawsk.co.za
Telephone Number	(011) 789-2922

Collection of Personal Information

We collect personal information in two primary ways through our website:

Directly Submitted Data

This information is voluntarily provided by you when engaging with our online facilities:

Contact Forms & Booking Scheduling: We collect your Name, Surname, Email Address, Phone Number, and the Message Content you submit.
Bond Calculators: We collect specific financial inputs and numbers (e.g., loan amounts, rates, terms) you enter to facilitate the calculation. While this data is often numerical, we treat it as personal information if it can be linked to your identity.

Automatically Collected Data (Cookies and Analytics)

We automatically collect certain basic data regarding your visit to our website using tools like Google Analytics:

Usage Information: Your IP address, browser type, device type, geographic location, pages viewed, and the date and time of your visit.
Cookies: Small text files placed on your device to help track website usage, improve functionality, and remember your preferences.

Note on Sensitive Personal Information: Steenekamp & Kloppers does not collect or solicit “Sensitive Personal Information” (e.g., race, health, religious beliefs, criminal history) through its website contact forms or booking portals. Please avoid submitting such data unless specifically requested by us through secure, established client communication channels.

Purpose and Legal Basis for Processing

We process your personal information only for specific, explicit, and legitimate reasons, in line with POPIA:

Information Collected	Purpose of Processing	Legal Basis (POPIA)
Contact Form/Booking Data	To respond to your query, assess your legal needs, and schedule consultations.	Necessary to take steps at your request before concluding a contract (Legal Mandate).
Bond Calculator Inputs	To provide the requested financial calculation service.	Necessary to carry out actions for the conclusion/performance of a contract/service.
Website Usage Data (Analytics)	To maintain website security, monitor site performance, and improve our online services.	Legitimate interest of Steenekamp & Kloppers to manage and secure its digital platform.

Sharing and Disclosure of Information (Operators)

We will not sell, rent, or lease your personal information to third parties. We may, however, share your information with third-party service providers (known as “Operators” under POPIA) who assist us in operating our website and providing our services, including:

Google Analytics: For tracking and analysing website usage.
Website Hosting Provider: For storing the data related to the website and contact forms.
Booking/Scheduling Platform: If you use an external platform linked on our site for appointments.

We ensure that all Operators are subject to written agreements that uphold a standard of protection equivalent to or greater than that required by POPIA.

Retention of Records

We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Client Records (Established Relationship): Files and documents relating to client matters are retained for a minimum of seven (7) years from the date of the last entry, in accordance with the rules of the Legal Practice Council (LPC).
Contact Form Submissions (No Client Relationship): This data is retained for a reasonable period to assess potential work and for record-keeping.
Basic Website Data (Analytics): This data may be kept indefinitely for historical and security analysis purposes.

Your Right to Request Removal: Notwithstanding the above, you have the right to request the destruction or deletion of your information when it is no longer required by Steenekamp & Kloppers, subject to our overriding legal or regulatory obligations (such as the LPC’s 7-year retention rule).

Security Safeguards

We are legally and professionally bound to protect the personal information we hold. We have implemented reasonable technical and organisational security measures to prevent loss, misuse, or unauthorised alteration of your data, including:

Using SSL (Secure Sockets Layer) technology for secure data transmission on the website.
Employing access controls to restrict processing and administrative access to the data on a “need-to-know” basis.

Your Rights as a Data Subject

Under POPIA, you have the right to:

Be Notified that your personal information is being collected.
Request Access to the record of personal information we hold about you (Form 2 of POPIA).
Request Correction, Deletion, or Destruction of your personal information (Form 3 of POPIA) if it is inaccurate, irrelevant, excessive, or has been retained for longer than necessary.
Object to the processing of your personal information (Form 1 of POPIA) on reasonable grounds.
Be Notified if your personal information has been accessed or acquired by an unauthorised person (a security breach).
Lodge a Complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact our Information Officer, Ryda Kloppers, using the contact details provided here.